Have you and your significant other ever tried to buy a car, house, or any other expensive item together? Often, the process is difficult. Besides personal preferences and bias towards one option over another, there is another layer that can complicate decision-making. That layer is the criteria that each person uses to evaluate the item being purchased. For example, when buying a car one person may care deeply about the style of the car, what color it is, and whether or not it has all-wheel drive. The other may focus on engine specifications, seat material, and safety features.
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The same is true when buying a home. One person may prioritize being close to their workplaces, having a large yard, or an excellent school system. The others primary considerations might be the price of the house and the cost of any necessary renovations. In either case, unless both members of the couple agree on which features are essential, making a final choice that satisfies them both is nearly impossible.
The principle also applies when an organization is buying a digital asset management (DAM) platform. Just like the home or car-buying process, its necessary for key stakeholders to identify and prioritize the primary features theyre looking for before evaluating platforms. They also need to agree on how theyll evaluate each platform. This ensures that no matter which member of the group does the research or sits in on the sales call, everyone is looking and listening for the same things.
Stacks recommends that the teams who will be using the DAM platform take the lead in evaluating all the available options. They know what they need and want better than anyone else and can offer the most valuable feedback.
This is obviously a critical factor and heads the list of the no compromise tier of criteria. While properly managing digital assets provides a massive return on investment (ROI), every organization has budgets and other financial limitations. When determining the budget for your platform, take time to quantify the cost of inaction using this ROI calculator. The beauty of the DAM space is that its quickly growing, and there are many platforms available in every price range.
Once youve determined your budget, the next no compromise criteria is whether your organization requires an on-premise or cloud-based solution. Making this determination quickly eliminates a large number of potential options. To learn more about the difference between on-prem and cloud-based DAM platforms, talk to your IT team and read about it in this blog post.
Now that you know your budget and what kind of technology you need, the list of suitable DAM platforms should be significantly shorter. Another no compromise criteria is whether the platform supports your use case and the processes you and your team want and need to put into practice within it. Unlike budget or technology, this criteria requires you and your team to do some prep work before evaluating any platforms. Youll need to map out your current processes and workflows, as well as your ideal ones. A core benefit of migrating to a DAM platform is the opportunity it provides to identify workflows and processes youd like to improve or change. For example, if your team would like to shift from searching via folder structure to keyword search using metadata, make sure the DAM system you choose supports that use case.
Along with processes and workflows, the last no compromise criteria is whether the platform will be able to house your assets. Some platforms are built with specific file types in mind. For example, if your team produces terabytes of video each year, dont choose a platform without the ability to easily ingest and manage those files. Almost every platform will support photography and small design files, but if your team produces large amounts of video, large design files, audio, or fonts, make sure that the DAM system has a place for them to live.
So far, the criteria weve provided to evaluate DAM platforms have fallen in the objective, no compromise category. The solution either fits the criteria or doesnt. They are incredibly helpful and are the most effective way to eliminate potential suitors and save your team from wasting time talking to salespeople they dont need to. The rest of the criteria are more subjective. They require discussion and evaluation from your stakeholders to determine their importance.
This section comes with a warning: scrolling through testimonials and case studies on a platforms website will do little to help you properly evaluate it. Reviews, however, are a powerful tool your team can use to compare competing systems. Talk to similarly-sized organizations about the platforms they use and why they like them. Meet with DAM experts like consultants and professionals to hear their honest take on what systems they enjoy working within. Use the internet to find message boards and rankings based on customer feedback that hasnt been curated for marketing purposes.
Security is one of the most important things a DAM platform can provide. Find out what kind of security, permissions, and sharing capabilities each platform youre considering has. To properly audit a systems security, you may need help from your IT or leadership team. Bring them into your conversations to make sure you know what an acceptable level of security is.
Another important criterion when evaluating DAM solutions is the time, effort, and cost of the onboarding process. Many platforms have associated onboarding or startup costs in the first year. Be aware that, despite this, few have robust professional services departments that can assist your team in onboarding. This means your team will bear the burden of training and onboarding your end-users to the system, a time-consuming and difficult process when they will be new to the system themselves.
Be sure you understand the level of sophistication and customization offered by the DAM platforms under evaluation. IT teams can quickly become overwhelmed trying to build and customize software they thought would be out of the box. This can slow down the onboarding process and confuse a team without the express knowledge of what they need from the system. If your organization is small and has a relatively small library, stay away from large, enterprise-level solutions.
Every DAM platform has loads of fancy bells and whistles that can make digital asset management easier for your team, but not all of them are vital or must-haves. Your team must decide what specific features are necessary to make your ideal process and use case work, and then evaluate DAM software based on those necessary features.
Along with certain features, your team will need a DAM platform that integrates seamlessly with the programs they already use. Common examples are Adobe Creative Suite, Google Drive, and various project management tools. Integrations are often high on the list of evaluation criteria, but for several reasons, weve given them a lower priority. One reason is that by using the talent of your IT team, APIs, and tools like Zapier, its likely youll be able to build any integration you need. Another is that while its ideal for there to be seamless movement of assets across systems, the priorities for digital asset management are security, centralization, and maximizing the value of the assets.
After your stakeholders have determined the criteria theyll use to evaluate DAM platforms, employ your no compromise tier of criteria to eliminate those that dont meet your needs. Next, build a shortlist of 3-5 platforms that satisfy your more subjective requirements and set up meetings with them. Be sure to meet as a group after each sale call to debrief about what you learned. It can be helpful at this point to review your criteria, one category at a time, and address your groups opinions in a focused way. Once youve done this, bring in members of other teams like IT and leadership to get their feedback and rank your shortlist. Finally, contact your top choice for a platform and begin the process of setting it up and onboarding your end-users. While youre doing this, continue to discuss your processes, workflows, and DAM standards internally so that training your team is as easy as possible. Be sure to use this transition time as an opportunity to solve both technical problems and process issues.
Searching for a DAM platform is difficult, even with the right set of criteria and adequate resources. If you need help seeing through the noise or would like expert guidance as you consider all the possibilities, contact Stacks today! Weve helped brands big and small get on the DAM platform that fits just right without the burden of doing all the research and evaluation for themselves.
When investing in a DAM solution, evaluating the available options is essential to ensure that your chosen platform maximizes your ROI.
Most organizations look for ease, efficiency, flexibility, speed, reliability, and scalability. While these are desirable characteristics, how does one measure the suitability of a product or ensure that it meets all your needs?
For instance, for an advertising agency that wants to protect the integrity of its creative assets, granular level accessibility is a critical requirement. On the other hand, a rapidly growing e-commerce business might want to prioritize scalable storage and a robust infrastructure.
An easy way to do this is to list your use cases and then review the available DAM features to understand if what's on offer is what you need.
In case you are in a hurry, here's a list of the key areas that you should look for in a DAM solution
Now, let us look at the essential attributes you will need and the DAM features that fulfill them.
A taken-for-granted function of DAM is to serve as a single repository of digital assets, making it convenient for stakeholders to store and access content easily and quickly. An expandable storage hub that supports different content formats and provides adequate backup with a predictably organized structure creates a positive user experience.
DAM features to look for:
Strong centralized storage ensures that your team's workflow is set right and thus making sure an increase in productivity. Finding an asset is as important as storing it, so here's the next key attribute to look for in your DAM.
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Since centralized storage & advanced organization set concrete foundations for asset storage, having an advanced search functionality ensures we can find the stored assets quickly when needed. A preferred DAM solution should allow you to combine different tags, metadata & file attributes to find the exact assets.
Here's ImageKit's advanced search in action:
Many AI-powered DAM solutions also offer visual search which understands your input text or image and gives relevant content suggestions as you type. This helps to increase asset discoverability and makes asset retrieval easy.
DAM Features to look for:
Read more on Advanced search in DAM:
Creative assets are often heavy and take considerable time to upload. In addition, modifying assets in the right size and format can be laborious for the design team unless users are given the right to modify them when downloading.
Modern-day DAMs can accelerate downloading and uploading of assets with their interface and ready-to-use DAM APIs. This not only reduces the effort of the stakeholders involved but also smoothens the workflow
DAM features to look out for:
One common challenge teams face when dealing with a central repository is the absence of straightforward channels to share assets internally and externally. This might seems like a trivial aspect, but in the long run, it affects the team's workflow and can cause be a blocker to collaboration.
Consider a DAM that can make sharing and distributing assets internally and externally easy and safe.
With ImageKit's URL sharing feature distributing assets is now a child's playDAM features to look out for:
Digital assets are unique and could be subject to creative licensing or copyrights. In addition, their usage may be restricted or confidential by nature. Therefore, protecting digital assets when in storage and during transfers must be mandatory for any DAM.
DAM Systems that support strong passwords, encryption, and other security protocols are worth investing in.
DAM features to look out for:
A consistent brand experience can create loyal customers. DAM helps ensure that employees adhere to the brand guidelines and are prevented from accessing legacy assets. In addition, brand templates saved on DAM can hasten the creation and delivery of standard brand assets.
DAM features to look out for:
Analytics on asset usage, such as how many people are consuming your content or engaging with it, can help you assess the ROI of every asset and take appropriate action.
Most DAMs miss out on the asset delivery part, and the bandwidth or the size of the asset delivered. Insights into this can help teams optimize and save on the infrastructure cost of their setup. More the saving, better the ROI
DAM features to look out for:
The creative process involves various steps with different stakeholders. Therefore, they must be in sync to avoid errors and duplication of effort for lack of communication and seamless process flow.
While the core goal of a DAM on the outlook might seem like central storage, they come with specific features built to enhance the collaboration between stakeholders for a more productive workflow.
DAM features to look out for:
Creative assets come in various formats, need to be used on a plethora of devices, and are targeted on multiple platforms for different segments of audiences. DAM needs to support structured and unstructured content from every source, creating the ability to repurpose or customize assets.
DAM features to look out for:
A DAM cannot work in isolation and needs to be well integrated with its ecosystem to deliver maximum value. An organization works with several tools such as editors, CMS, or legal systems. The DAM you use must work with all the systems your company uses or plans to use so that users can easily switch between platforms without leaving the DAM software.
DAM features to look out for:
ImageKit supports Magento, WordPress, and Shopify. In addition, it comes with a URL Rewriter for your existing vendors and a media library widget for integrating any web application.
With new playgrounds such as the metaverse, digital assets are expected to play the hero's role in every organization. They will rise in volume and creativity. We can expect to see more features as this space evolves.
In case you missed getting the list above here's the list to evaluate your DAM buy
To get a first-hand experience of the latest DAM features, we urge you to try ImageKit's free version and discover why our customers find them so invaluable.
We would love to hear your feedback and ideas about the features that you would love to see but are missing in the market. Write to us at .
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